Updated 7 October 2026
AgreeWhen is operated by COMMODO Pty Ltd. This policy covers our iPhone app and website. Contact agreewhen@commodo.com.au with privacy questions or requests.
Information we collect and why
- Account details: Firebase Authentication handles Apple and Google sign-in. We use your provider’s account identifier, name and email address to authenticate you, display your identity and connect you to your events. Your provider handles your password; AgreeWhen does not receive it.
- Event and response information: we store event titles, descriptions, locations, proposed and confirmed times, participant names, availability, suggestions and any optional response email addresses. This lets you organise events and collect responses. Participants do not need accounts.
- App usage: production iPhone builds use Google Analytics for Firebase. It collects an installation identifier, device and session information, approximate location, app launches and updates, visits to selected screens and information about optional in-app contributions. We use this to understand and improve the app. TEST and development builds keep Analytics disabled.
- Website usage: selected production public screens use Google Analytics and analytics cookies. Private participation and management pages do not load Analytics.
Event details, answers, names, emails, private links and Firebase sign-in identifiers are not sent to Analytics. We disable advertising features, advertising identifiers and the iPhone vendor identifier. We do not use this data for advertising tracking. Analytics installation data remains associated with an installation, rather than being anonymous.
Private links and sharing
Anyone with a participation link can view the event and response counts. Only the signed-in organiser with management access can view participant names, optional emails, individual responses and suggestions. Share participation links only with your intended invitees. Private links and response-edit credentials are stored on your device; the iPhone stores its private links in Keychain.
Invitations and results are shared manually. Adding an event to your iPhone calendar opens Apple’s calendar editor with the confirmed event details. Website calendar downloads contain those details too. AgreeWhen does not read your existing calendar events. Result email notifications are not currently available. Avoid sensitive information in event titles, locations, names and suggestions.
Service providers and storage
Event, account and response information is stored on AgreeWhen’s servers. Google’s Firebase Authentication provides sign-in, and Google Analytics provides usage measurement. Apple handles optional in-app purchases; we do not receive your payment card details. These providers may process information outside Australia under their own policies. See Google’s privacy policy and Apple’s privacy policy.
Account deletion and retention
Use Profile → Delete account in the app or the website to request permanent deletion. This removes your organiser account, all events you own and their responses, associated queued result emails, and your Firebase sign-in account. Server backup copies containing deleted account data are removed within seven days. A restricted temporary deletion record supports completion and safe restoration; completed records do not retain your raw account identifier and expire after seven days.
Your event and response information is retained until you remove the event or delete your account. Deletion cannot recall calendar entries, links or information already shared with other people. Analytics installation data is separate from your organiser account, is not labelled with your sign-in identifier, and follows Google Analytics retention settings. Contact us with questions about this data.
If you intend to move to another device or use the web interface, log out and remove the app instead of deleting your account. Account deletion is irreversible.
Your choices and requests
You can remove events, delete your account, or contact us to request access to or correction of your information. Anonymous participants can edit their responses using the original browser on the same device until voting closes. For help with a response or information you have already shared, contact the event organiser or agreewhen@commodo.com.au.
Policy updates
We will update this page when our data practices change. The date above identifies the current policy.